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Terms & Conditions

Last Updated: 07/02/2025

Welcome to Prarambh Essentials! By accessing and using our website www.prarambhessentials.com and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Information

  • The website www.prarambhessentials.com is owned and operated by Patel Biotech.
  • We offer vegan, cruelty-free, and handmade bath and skincare products.
  • By using this website, you agree to these terms, our Privacy Policy, Shipping & Returns Policy, and any other guidelines stated.

2. Products & Orders

Product Descriptions

  • We strive to provide accurate descriptions and images of our products. However, due to the handcrafted nature of our items, variations in color, texture, and scent may occur.
  • All ingredients are listed on product pages. Please read them carefully before purchasing.

Order Acceptance & Cancellation

  • Orders are subject to availability and confirmation of payment.
  • We reserve the right to cancel or refuse any order at our discretion, including but not limited to:
    • Unavailability of products
    • Incorrect pricing or errors on the website
    • Suspected fraudulent transactions
  • Orders can only be canceled within 12 hours of placing them. Once dispatched, cancellations are not possible.

Pricing & Payments

  • Prices listed on our website are inclusive of applicable taxes but exclude shipping charges (unless stated otherwise).
  • We accept online payments via debit/credit cards, UPI, net banking, and wallet payments.
  • In case of payment failure, please retry or contact our customer service.

3. Shipping & Delivery

  • We process orders within 1-3 business days.
  • Delivery timelines vary based on location (refer to our Shipping & Return Policy).
  • International orders may be subject to import duties and taxes, which are the buyer’s responsibility.
  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

4. Returns & Refunds

  • Returns are accepted only for damaged, defective, or incorrect products (Refer to our Return Policy).
  • Due to hygiene reasons, used/opened products cannot be returned.
  • Refunds (if applicable) are processed within 7-10 business days after inspection.

5. Intellectual Property

  • All content on this website, including text, images, logos, designs, and product formulations, is the exclusive property of Prarambh Essentials.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

6. User Conduct

By using our website, you agree:

  • Not to misuse the website for fraudulent activities.
  • Not to copy, modify, or distribute website content without permission.
  • To provide accurate personal details when making a purchase.

7. Privacy & Security

  • Your personal information is securely handled per our Privacy Policy.
  • We do not store or share sensitive payment details.
  • By using our website, you agree to receive promotional emails (you can opt-out anytime).

8. Third-Party Links

  • Our website may contain links to third-party sites for payment processing, shipping, or social media.
  • We are not responsible for their content, policies, or services.

9. Limitation of Liability

  • Prarambh Essentials is not liable for any allergic reactions, misuse of products, or personal injuries caused by using our products. Always patch test before use.
  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be settled in the courts of Gujarat, India.

11. Changes to Terms & Conditions

  • We reserve the right to update or modify these terms at any time.
  • Continued use of the website after changes implies acceptance of the revised terms.

12. Contact Information

For any inquiries, please reach out to us:

📧 Email: info@patelbiotech.com

📞 Customer Support: +91-93286 66792